IManage (DMS) Administrator

Spoor & Fisher handles the filing, registration, prosecution and enforcement of trade marks, patents, designs and copyright. We have two main associate offices – Spoor & Fisher South Africa and Spoor & Fisher Jersey – with 58 lawyers and over 250 staff across our offices in South Africa (Pretoria, Cape Town and Johannesburg) and 7 directors and 90 staff in our Channel Islands (Jersey) office.

We are looking for a Document Management System (DMS) Administrator to join our Dynamic IT team and take ownership of our Document Management System (iManage). Apply here.

Minimum Requirements

• At least a Matric or NQF equivalent (NQF Level 4).
• A minimum of 2-3 years in IT Support positions.
• 6 months iManage document management experience is preferred.
• A relevant iManage certification
• Desktop support skills – Windows 10 & 11 & Office 365.
• Microsoft Windows Server 2012, 2016, 2019 and 2022 knowledge an advantage.
• Knowledge of SQL & T SQL queries an advantage.
• DMS administration and support skills.
• Good written and verbal communication skills.
• A sound work ethic (working with confidential information).
• Able to collaborate with a team.
• Analytical thinking and problem-solving skills.
• Willingness and availability to work after hours on a regular basis to meet deadlines and business requirements.
• Excellent written and verbal communication skills.
• Strong attention to detail.

Duties and Responsibilities

• Administer and maintain all infrastructure and systems for the iManage Document Management System.
• Provide training and support for users and helpdesk staff for the iManage Document Management System.
• Monitoring and developing integration with other systems where needed in collaboration with various vendors.
• Maintaining current standard operating procedures and developing new standard operating procedures for users and support staff where required in accordance with best practices.
• Liaising with various vendors for third-party support, and licensing for the iManage Document Management System.
• Maintenance and testing of systems
• Monthly reporting